Where it started · 2004
The origin
I was the operator who couldn't use the system. So I built one that worked.
In 2004, I was a valet attendant watching automation fail in real time. The technology existed. The gap was between what engineers built and what operators actually needed — wearing gloves, moving fast, one WiFi bar, an $80,000 car on the line.
I built AVPMi from that floor. Virtual Data Entry — VIN scanning instead of manual typing. Proximity Dispatch — assign the valet closest to the car, not the fairness algorithm. The technology was standard. The operator adoption wasn't. That's what made it valuable enough to sell in 2016.
2004
Founded AVPMi as a valet attendant who saw where automation kept failing
2004 – 2016
Built and deployed operator adoption systems globally
AVPMi deployed in airports, hotels, hospitals across 12 countries. Zero security breaches.
2016
Sold AVPMi
2018 – 2025
Seven years at sea on TIME OUT
Earned US Patent 10,580,098 B2 for validation systems architecture.
2025
Founded 72knots.ai
Watching AI companies struggle with the exact operator adoption problem I solved 20 years ago.
